Privacy Policy

PROCESSING OF PERSONAL DATA ON AGORAVERA.COM

Agoravera AS (Org. No. 926 156 845) takes privacy seriously, and is responsible for the processing of personal data collected on this website and protects your privacy in accordance with applicable laws and regulations and your rights.

 

Responsible for the processing of personal data

Agoravera AS
Huitfeldts gate 19
0253 Oslo, Norway
Company No. 926 156 845
Email: info@agoravera.com
https://www.agoravera.com
Tel: 908 28 678

Processing of personal data

Personal information that is collected and processed on Agoravera.com.no is contact information such as name, address, e-mail address and telephone number. In addition, we process information related to you and your activities on Agoravera.com such as purchases you make, contact you have with us via e-mail / telephone and any return (complaint, exchange, etc.)

We process your personal information mainly to send you products you have ordered, possibly if you contact us for questions. We only store the information we need to help you further. This means that all information that is not relevant for the purpose to be fulfilled will not be stored or processed in any way.

When you place an order, you establish a customer profile with us. We then process the information you provide, such as contact information and purchase history that are necessary to be able to process your order and deliver the goods to you.

In the event of a complaint about goods, repair or re-delivery, your contact information will be processed in order to be able to register the complaint and carry out repair or re-delivery.

The above personal data is processed on the basis of GDPR article 6 (1) b), ie so that we can fulfill an agreement with the data subject (with you as a customer).

We also process information in connection with you in order to fulfill our legal obligations, in accordance with GDPR article 6 (1) c) which we are obliged to fulfill in accordance with accounting and purchasing legislation.

In order for us to be able to further develop Agoravera.com and offer better solutions and services for you as a customer, statistics on traffic, purchases and behavior must be obtained. This is also necessary to be able to implement measures to avoid fraud. As far as possible, anonymised data will be used for this purpose.

Card numbers are not stored by Agoravera.com and all card transactions take place externally with authorized payment service providers. These will then be responsible for processing, and must be contacted for their processing of personal data.

Disclosure of personal information

Agoravera.com does not pass on personal information to third parties without it being necessary for us to process your order and send the goods to you (legitimate interest). Only Bring receives your personal information in order to service your order. Only name and address, e-mail address or telephone number are provided. Bring acts independently as data controller and processes your personal data in a correct manner in relation to the privacy regulations

Marketing contact by e-mail

We will send you a reminder of "forgotten shopping cart" emails if you have added items to your shopping cart and entered your personal information. We interpret you as a consumer to the point that the active interest you have shown in the item / s, by adding these to the shopping cart, means that you will be interested in a reminder that you have items in the shopping cart as long as you have agreed to receive relevant information from us.

Newsletter

We offer newsletters by e-mail so that you can receive different types of information and offers. Receiving newsletters is voluntary, and you will only receive this if you have signed up for our newsletter. It is easy to unsubscribe from the newsletter, either by contacting us or by clicking on the unsubscribe link at the bottom of all newsletters.

Cookies

Agoravera.com always wants to give customers the best experience before, during and after a trade. Therefore, cookies are used, which are small text files that are stored on your computer, tablet or phone to optimize the user experience on agoravera.com

Cookies are used to adapt the content on the website based on what you have seen with us, as well as to facilitate functionality such as visitor management, analysis, personalization and marketing.

Agoravera.com uses cookies to be able to perform the tasks mentioned above. Some of our services will not work optimally if you have disabled cookies in your browser. We also want to store a permanent cookie that is used to recognize you when you return to Agoravera.com

Agoravera.com uses secure and reputable suppliers for traffic and trade analysis and which cookies they need will change over time. Our authorized suppliers guarantee against unauthorized access, dissemination and use of such information.

 

Cookies used by Agoravera

Required services and their cookies

Cookies as the online store (Shopify) creates to store the contents of the cart throughout the visit

 

Functional services and their possible cookies

Google Analytics - We use Google Analytics to analyze web traffic, measure performance and monitor campaign performance. We do not collect or store personal data through Google Analytics, only analysis of anonymized data. Read Google's privacy statement here.

 

Marketing services and their possible cookies

Mailchimp - We use Mailchimp for e-mail marketing and sending out newsletters to customers who have agreed to this. Mailchimp does not leave cookies in your browser. Read Mailchimp's privacy statement here.
Google Adwords - We use advertising products from Google AdWords, which only show our website if it matches your keyword. This is data that can not be traced back to you. Read Google's privacy statement here
Facebook Ads - We use advertising products from Facebook which means that we can target messages based on your previous behavioral pattern in the store as well as demographic data such as gender, age and interests. This is data that can not be traced back to you. Read Facebook's privacy statement here

 

Webanalysis

We collect and store log data with external suppliers (such as Google Analytics) about, for example, which posts, pages, product categories and products are searched for and viewed. This is to be able to learn what our users are interested in, to improve content, product selection and offers. Personal data is not processed using Google Analytics, and your IP address is anonymized.

 

How to reserve against and deactivate cookie


Most browsers have a built-in feature that allows you to block tracking from cookies and third-party providers. This will limit the number of cookies sent via a third party script. However, this feature will not be able to remove all cookies, as some providers use first-party cookies.

You can opt out of interest-based marketing through the following websites: NAI consumer opt-out page and DAA opt-out page. This will not remove ads, but it blocks the possibility that we can show ads to people who have visited Smallmatters.no. Please note that these services themselves require cookies to remember that you have used this reservation.

If you want to know more about how to completely or partially remove cookies - read more at Minecookies.org.